Customer Engagement Officer

Duties and Responsibilities

• Perform outbound calls for customer/members services and/or appointment setting.
• Non insurance or property calls
• Meet and exceed daily KPI and generate reports
• Report to Team Leader/Supervisor

Competencies Required

• Proficiency in English Communications
• Experience in customer service preferably telemarketing, helpdesk or call centre related (Both B2C and B2B) will be advantageous
• Basic IT knowledge/computer skill required
• Highly Motivated and Independent
• Good interpersonal and communication skill
• Ability to work independent and as part of a team
• Training will be provided
• Able to start immediately or very short notice

Please email your resume to career@efusion.com.sg

State your name and “Customer Engagement Officer” in your email subject to facilitate shortlisting.

(We regret that only shortlisted candidate will be notified.)