Channels Management
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1. Online channel sales agency
2. Telemarketing channel sales agency
3. Event/Road show channel sales agency |
Outcomes:
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1. Increase sales and marketing
2. Customer acquisition
3. Customer retention
4. Customer cross selling and up selling
5. Increase ROI for marketing dollars
6. Decrease cost per customer acquisition |
eFusion takes
a very scientific approach towards sales force management.
We have run sales forces of over 150 people at any one
point in time across multiple industries. We focus in
establishing eFusion standards in 4 areas to ensure that
efficiency as well as effectiveness in managing a sales
force can co exist at the same time to drive maximum sales.
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1. Prospecting
ratios
2. Qualified customers ratios
3. Closing ratios
4. Cross sell ratios |
Our approach towards setting standards allows us to
develop a SALES SYSTEM tailored for our clients to be
able to manage and achieve greater productivity that
running your sales teams inhouse.
eFusion Direct sales unit does not simply focus in
sales acquisition, when you outsource your sales operations
to eFusion, we manage and provide end to end solutions
to deploy sales strategy.
We solve all your pressing needs in managing a large
sales force in areas of:
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1. Research
into sourcing the highest probability customers
2. Recruitment of sales teams
3. Training up of sales teams in sales
techniques and product knowledge
4. Incentivising sales teams via different
remuneration/commission structures
5. Sales and productivity tracking mechanisms
6. Sales processing of customer application
documents
7. Customer service and reselling and
cross selling by maintain your customer profiles
in our inhouse CRM system |
eFusion deploys sales strategy by first identifying
the right and highest priority target customers that
matches your product and we take an approach of ensuring
we source for the RIGHT persons at RIGHT places make
contact via RIGHT channels of communications so as make
a SALE. Whenever a client comes to us, we typically
analyze the feasibility of whether the product or service
is effective in using direct sales channels through
the following framework before we establish that your
product can be sold through a direct sales model.
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1. Average
Sales cycle time needed to make a sale
2. Establishing prospecting and closing
ratios
3. The dollar value of the of the product
or service to be sold
4. The fulfillment process and delivery
of the product
5. Documentation and application form
filling procedures
6. What supporting promotions of gift
premiums provided by the client
7. Attractive commission structure paid
out per sale to eFusion
8. Attractive commission pay schemes
to sales agents
9. Cross sell and upsell opportunities
of multiple product sales to the same customer
10. Competitive research |
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